Information for Carers
Support for Unpaid Carers
Unpaid Carers are critical. Support is available in each local authority area in line with the Care Act 2014. We have listed below some areas which we hope they will help.
Carers and safeguarding is a section within the Care and Support statutory guidance and the Local Government Association (LGA) have produced some information which can be found in the following link:
Within the statutory guidance the following is identified regarding carers and adult safeguarding https://www.gov.uk/government/publications/care-act-statutory-guidance/care-and-support-statutory-guidance:
Carers and safeguarding
14.45 Circumstances in which a carer (for example, a family member or friend) could be involved in a situation that may require a safeguarding response include:
- a carer may witness or speak up about abuse or neglect
- a carer may experience intentional or unintentional harm from the adult they are trying to support or from professionals and organisations they are in contact with
- a carer may unintentionally or intentionally harm or neglect the adult they support on their own or with others
14.46 Assessment of both the carer and the adult they care for must include consideration of the wellbeing of both people. Section 1 of the Care Act includes protection from abuse and neglect as part of the definition of wellbeing. As such, a needs or carer’s assessment is an important opportunity to explore the individuals’ circumstances and consider whether it would be possible to provide information, or support that prevents abuse or neglect from occurring, for example, by providing training to the carer about the condition that the adult they care for has or to support them to care more safely. Where that is necessary the local authority should make arrangements for providing it.
14.47 If a carer speaks up about abuse or neglect, it is essential that they are listened to and that where appropriate a safeguarding enquiry is undertaken and other agencies are involved as appropriate.
14.48 If a carer experiences intentional or unintentional harm from the adult they are supporting, or if a carer unintentionally or intentionally harms or neglects the adult they support, consideration should be given to:
- whether, as part of the assessment and support planning process for the carer and, or, the adult they care for, support can be provided that removes or mitigates the risk of abuse. For example, the provision of training or information or other support that minimises the stress experienced by the carer. In some circumstances the carer may need to have independent representation or advocacy; in others, a carer may benefit from having such support if they are under great stress or similar
- whether other agencies should be involved; in some circumstances where a criminal offence is suspected this will include alerting the police, or in others the primary healthcare services may need to be involved in monitoring
14.49 Other key considerations in relation to carers should include:
- involving carers in safeguarding enquiries relating to the adult they care for, as appropriate
- whether or not joint assessment is appropriate in each individual circumstance
- the risk factors that may increase the likelihood of abuse or neglect occurring
- whether a change in circumstance changes the risk of abuse or neglect occurring
14.50 A change in circumstance should also trigger the review of the care and support plan and, or, support plan. Further information about these considerations can be found in an ADASS paper on carers and safeguarding.
You will find on the website a link to safeguarding adult reviews. We involve families and carers in reviews so that we can understand what learning is important to you (Safeguarding Adult Review leaflet for families coming).
The Carers’ Assessment has been designed to assess your needs. It helps us work out what support you may need.
After the assessment you will be assigned a social worker. Together you’ll discuss your support needs. The social worker may signpost you to voluntary organisations for support.
In some cases you may be eligible to receive a personal budget or carers grant. This will provide you with financial support.
To request an assessment, call Adult Social Care on 0208 901 2680.
If you’re providing unpaid care for a vulnerable person in Harrow, support may be available for you. For further information see the options below:
Harrow Carers is an independent charity and voluntary organisation. The service is dedicated to helping you:
- feel better about your life and yourself
- build your confidence
- look after your emotional, mental and physical health
Visit Harrow Carers at www.harrowcarers.org.
This is a role is for either professionals or volunteer carers who wish to be a voice for carers. To find out more, see An introduction to becoming a carer champion.
Apply to become a carer champion by emailing us at Carer.Champions@harrow.gov.uk
A Carer Card confirms your status as a carer who provides support to a vulnerable person. To apply for a carer card and for further information visit HarrowCarers.org.
Careline is a personal alarm service that provides support 24 hours a day, 365 days a year. It gives customers peace of mind and security to live independently in their own home.
If you have any questions about Careline please visit their web page or email the team at careline@harrow.gov.uk.
SWiSH is for people 18+ seeking information about local support services, and ways to keep safe and well. If you have any questions visit the SWiSH website or email the team at info@mindinharrow.org.uk
The London Fire Brigade offer personal fire safety advice. This includes fitting free smoke alarms where needed.
- View a carer’s guide to home fire safety on the London Fire Brigade website
- View the London Fire Brigade home safety checker
- Apply for a free home fire safety visit
- Report incidents to the police, including anti-social behaviour, on the Metropolitan Police website
- Learn how to keep yourself and your personal belongings safe: crime prevention advice
To request a call-back from a member of the adult social care team via the details at the end of this page.
Below you can find the link to Harrow’s Carers Strategy for 2023-2026:
https://www.harrow.gov.uk/downloads/file/31601/Harrow_Carers_Strategy_2023_2026.pdf
